In order to continue to meet our senior residents’ and families’ expectations, the entire facility of New Haven San Angelo and the Assisted Living community of New Haven Schertz is currently under reconstruction. We are very excited to offer an updated community with the same great care for our families. We are unfortunately not able to perform live tours for the entire San Angelo facility and the assisted living community of Schertz. We are still available to schedule tours for our memory care community at Schertz and will be happy to schedule a tour! Please call the Schertz office at (210) 585-2827 and the San Angelo office at (325)221-4342 if you would like to receive a virtual tour or speak to one of our sales specialists on how to secure a private apartment in our NEW and improved communities.
News
Life is full here at New Haven Assisted Living & Memory Care. Each of our senior care communities maintains a busy schedule of social activities, special events, and wellness programs that bring our residents together into a tight-knit community. Above all, we believe in having fun as one big family!
Check out what’s happening in our communities or make plans to join us for one of our upcoming events. (Be sure to follow us on Facebook if you’d like to keep up with the latest news.)
February 2021 Winter Storm
Monday, February 15, 2021, a winter storm rolled through the entire state of Texas leaving most without power and water. The New Haven team began to take immediate action to continue to provide the best environment for our senior residents.
New Haven’s mission, especially during these challenging times, is to provide a safe environment for all residents. New Haven is thankful for the management, maintenance, chefs, and care staff who stepped in quickly and sacrificed their time away from their own families to care for all residents.
“Employees throughout all 10 New Haven locations pulled together quickly and effectively in responding to the winter storm crisis,” said Justin Yarmark, CEO of New Haven. “I am very thankful for how well the staff came together as a team to adapt quickly and effectively despite really extraordinary circumstances.”
“I am very proud of our management team and their leadership,” says Tessa Wilson, Director of Operations. “We spend many hours in preparation for these types of circumstances, not knowing when or what type of disaster might strike. Although the water went out in most locations, we had plenty of extra water and food supply on hand to keep the residents well-hydrated and well-fed.”
New Haven communities experienced a few damages during the winter storm, but we have been able to initiate repairs and return back to the normal, comfortable environment for our residents. Our entire team will continue to do assessments and make constant rounds to ensure there are no additional incidents or changes in conditions that may have been missed during the weather and storm outage.
Updates for COVID-19
August 7th Update
As many of you are aware, Govt. Abbott released an update on 8/6/2020 in regard to opening up our facilities. I want to share a few of the specifics that I do know as of today 8/7/2020 as many of you have reached out with questions. The Texas Health and Human Services Commission (HHSC) announced limited visitation rules for Assisted Living Facilities. We will be required to enhance emergency rules requiring additional action to mitigate the spread of COVID-19 as this continues to be a rapidly evolving situation and are constantly assessing what actions are necessary to keep our residents and staff safe in our facilities. Our goal is the reunite our residents with their families and friends.
As we know the access to family and loved ones is an important part of every resident’s health and well-being we also recognize the need to balance the emotional and physical health impacts of isolation against serious dangers that COVID poses to our vulnerable residents.
Although visitors are not allowed in at this time, I will be working diligently over the next several days to prepare for visitation. There are several items I need to have in place per HHSC that are required in advance to assure our residents, families and staff remain safe. My hope is that by mid next week you will all be able to see your loved one at some point.
For the health and safety of our facility residents and staff, public visitation will be limited to outdoor visits only. Physical contact between residents and visitors will not permitted. Additional conditions we will be required to conduct during outdoor visitation include:
- No confirmed positive COVID-19 case in staff in the last 14 days.
- No active positive case in residents.
- Adequate infection control procedures.
- Facility staff MAY be required to test weekly.
- 6ft social distancing between resident and family member.
- Resident and family member must wear mask at all times.
Further information will be sent out next week as I receive information additional information from HHSC.
I want to thank all of you for your patience, love and support during this unforeseen pandemic. It will be a joyous day for us all to allow our families to return and especially the day you all get to wrap your arms around yours and our precious residents.
If you have further questions, please do not hesitate to reach out to your Administrator or myself.
Tessa Wilson
Director of Clinical Care and Operations
tessa@newhavenassistedliving.com
New Haven of Spring and Tomball Receive a Special Visit
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New Haven Assisted Living and Memory Care of Tomball and Spring enjoyed new visitors at their window this last week. Enjoy the interview from ABC 13, Houston to see the joy and smiles from our residents.
Click HERE to see the video of the residents enjoying new visitors from therapy horses!
Diamond Oak Stables, owned by Gretta Schieffer, volunteered to bring her horses to the New Haven communities to bring smiles to the residents.
COVID-19 has brought many challenges and many new “norms” for our residents, getting to socialize with these beautiful horses brought some laughter and joy into our home.
New Haven is going into the 6th week of being COVID free within our 8 New Haven communities. New Haven’s immediate and rigorous plan of action responding to COVID-19 is the primary reason why there are zero infections. The health and wellbeing of our residents, families and staff are of utmost importance to us.
Stay updated on all news and daily activities by visiting our Facebook Page
Getting Creative for Family Visits
“Rae Martin, a licensed vocational nurse at New Haven Assisted Living in Spring said the facility has also been leaning on technology to help residents and families keep in touch.
“I email the families, a few times a week, at least every other day to keep them updated on new updates for the coronavirus and activities going on in the building,” Martin said. “I send them pictures; we pretty well keep in touch. It’s like a huge family here.”
However, should families need more than virtual conversations over video, Martin said families can also visit and see loved ones through residents’ windows.
Visit Here to see more about how we are getting creative for family visits!
Keeping Our Seniors Engaged
New Haven understands how important it is to not only keep our residents safe during this time of uncertainty, but as well as keeping our seniors engaged. We are staying socially engaged with each of our residents daily. Our Life Enrichment teams are working around the clock to ensure our residents do not feel socially isolated and have implemented one on one activity sessions with the residents in order to prevent loneliness and boredom. The lack of visitors and the need for social distancing has changed, but New Haven continues to keep our residents engaged daily. Here are some ways we are keeping our seniors engaged and staying connected and active throughout this time.
Staying Virtually Connected
Each of our New Haven communities have received new iPads to help our residents to continually stay connected with their families and friends. Our Life Enrichment Coordinator goes around individually and spends time with each resident to assist them in connecting with their family and friends.
Staying Distantly Social
New Haven has started a new program to be able to connect with other communities and younger generations in the surrounding
areas by creating a Pen Pal Program. Seniors can often experience a new enthusiasm by living through a younger generation’s perspective. In addition, the children and seniors can both continue to develop their writing and communication skills sharpened. In these letters, everyone is able to share old memories and create new friendships!
We are also offering many social activities within the community that allows our residents connect but continue to keep their safe distance:
- Ice Cream Socials
- Hallway Bowling
- Coffee and Conversations
- Walking Club
- Rhythm Circle
- Spiritual Reading
Hot Towel Service
In addition to washing hands in the sink, we provide hand massages with a hot towel with essential oils before each meal. Not only does this help with calming but it also helps with an additional precaution. Aromatherapy has been known as a complimentary therapy that uses essential oils to improve a person’s well-being. The aromas help the residents to feel rejuvenated and energized.
Helping Hands
Our residents love getting to help out and staying busy throughout the day, and New Haven’s goal is to continually keep our residents as independent as possible. With Spring right around the corner, we have our gardening club going and are actively planting fresh flowers. There are many positive aspects of gardening for our seniors:
- Physical Engagement
- Mental Engagement
- Sense of Accomplishment
Although the COVID-19 might have slowed many people down socially and actively, New Haven committed to keeping our residents active and their health and well-being a priority. We will continue to go out of our way to ensure our residents are experiencing a normal day to day activities and as safe as possible.
Visit our Facebook to see more fun or schedule a tour to see how you can join the fun! Please let us know if you have any questions by emailing us at hello@newhaventexas.com.
MARCH 31st UPDATE
UPDATES FOR CORONAVIRUS-19
Our New Haven management team is taking every action to stay connected with our residents and families as we continue to navigate the personal implications of COVID-19 per CDC guidelines. The health and wellbeing of our resident’s, families and staff members are of utmost importance to us. Below is a plan we have put together to ensure that your loved ones are being protected from COVID-19.
Summary of Changes per Centers for Disease Control (CDC)
- Restricted all visitation except for certain compassionate care, such as end of life situations.
- Restricted all volunteers and non-essential healthcare personnel (HCP), including non-essential healthcare personnel.
- Canceled all group activities outside of the community and communal dining.
- Implemented active screening of residents and health care professionals for fever and respiratory symptoms.
- Employees with a temperature of 100.0 or greater will be sent home.
- Residents with a temp of 100.0 or greater will be quarantined to their room.
We are encouraging our physicians to use telemedicine to screen and treat our residents using technology networks to reduce the flow of non-core health care providers from entering into our facilities.
Healthcare providers such as Hospice and Home Health will have limited visits sufficient to allow the resident to stay on services. Hospice caregivers who provide baths for those residents will be allowed into the facility, but visits will be decreased. All outside healthcare providers will be required to complete the
COVID-19 symptom screening and will be required to use Personal Protective Equipment (PPE) upon entering the facility.
Watch for symptoms:
Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.
The following symptoms may appear 2-14 days after exposure.*
- Fever
- Cough
- Shortness of breath
Relying on the expertise of the CDC and local health officials across the country, we are committed to sharing information as soon as we have it to protect the health and wellbeing of our residents, employees and families. At the heart of our core values is you, and the New Haven management team who serve you. We are here to support your needs and care for your loved one in every way possible.
We know this is a very difficult time for you as visits are restricted due to the CDC protocols and we will continue to go above and beyond to make every effort to allow you to visit with your loved one via Facetime or other sources of telecommunication. Our goal is to reduce the anxiety level of our residents due to the many changes and maintain our compassionate level of care.
If you have further questions, please do not hesitate to reach out to your Administrator or myself.
Tessa Wilson
Director of Clinical Care and Operations
tessa@newhavenassistedliving.com
Visitation Hours
New Haven has stopped all outside visitors at this time until further notice. All outside providers have been canceled as well unless an emergency otherwise medical visits will be via FaceTime or telecommunications! We understand this is an inconvenience for some but our priorities continue to be the residents. We also encourage taking your loved one out as little as possible. Thank you all for your understanding and helping us put your loved ones first if you have any questions or concerns I am available.
**Please share for your extended family and friends as well**
