The overall health and safety of staff and residents is our top priority.
New Haven residents and staff continue to stay safe and healthy during the COVID-19 outbreak. New Haven staff have gone above and beyond the standards to ensure our resident safety. These are the safety guidelines that the New Haven Staff is adhering to:
Wearing Face Masks
New Haven is following the recommendations of Center for Disease Control – staff and residents wear face masks. Staff must wear masks at all times. When staff is in the apartment working with a resident or outside of the apartment, residents wear also wear a mask.
New Haven has also asked that all essential healthcare workers visiting New Haven wear masks.
Outside Health Provider Protocols
Upon arrival, all outside health providers must answer and pass a COVID-19 questionnaire and have their temperature taken. New Haven has asked that home health/hospice visits take place at the beginning of their day to help prevent the spread of disease from one facility to another.
In an effort to track signs and symptoms of the illness, all staff and residents must also regularly complete a COVID-19 questionnaire. The questionnaire is performed twice daily, once in the morning and once in the evening.
Staying PPE Supplied
New Haven developed guidelines early on in order to ensure adequate supply of PPE supplies. Additionally, PPE inventory is tracked daily in order for communities to have the equipment necessary to keep residents and staff safe.
New Haven has implemented a CareMerge broadcast messaging system. Immediate COVID-19 communication is sent via text, voicemail, and email to facility staff and families.
We want to ensure that our families and staff are the first to know about any immediate changes within each community, and the CareMerge Broadcast messaging system has made the process efficient.
Health and Mental Status
Residents complete a Health and Mental Status assessments each week to assess mental wellbeing of our residents. Not only is the health of our residents a top priority, but the overall well-being is of utmost importance as well.
New Haven has increased hours of Activity Directors due to the visitor restriction of their loved one to prevent isolation and depression. We want to continue to keep our residents active, as this helps with their overall health. In order to keep social distancing and keep our residents active, we have adjusted our daily schedule to offer small social activities, but still, allow our residents to stay socially distant and active.
Our aim is to keep families engaged on a daily basis. To stay virtually connected, iPads help residents stay connected with their loved ones. We have also increased posting of daily activities on Facebook.
Experience the New Haven resident-centered environment that our communities offer so that your loved one feels secure and enjoys all the comforts of home. Let us calm your fears about making the decision to move your loved one in this uncertain time.
Please visit our website and Facebook page for continued updates on our response to COVID-19.