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MARCH 31st UPDATE

UPDATES FOR CORONAVIRUS-19

Our New Haven management team is taking every action to stay connected with our residents and families as we continue to navigate the personal implications of COVID-19 per CDC guidelines. The health and wellbeing of our resident’s, families and staff members are of utmost importance to us. Below is a plan we have put together to ensure that your loved ones are being protected from COVID-19.

Summary of Changes per Centers for Disease Control (CDC)

  • Restricted all visitation except for certain compassionate care, such as end of life situations.
  • Restricted all volunteers and non-essential healthcare personnel (HCP), including non-essential healthcare personnel.
  • Canceled all group activities outside of the community and communal dining.
  • Implemented active screening of residents and health care professionals for fever and respiratory symptoms.
  • Employees with a temperature of 100.0 or greater will be sent home.
  • Residents with a temp of 100.0 or greater will be quarantined to their room.

We are encouraging our physicians to use telemedicine to screen and treat our residents using technology networks to reduce the flow of non-core health care providers from entering into our facilities.

Healthcare providers such as Hospice and Home Health will have limited visits sufficient to allow the resident to stay on services. Hospice caregivers who provide baths for those residents will be allowed into the facility, but visits will be decreased. All outside healthcare providers will be required to complete the

COVID-19 symptom screening and will be required to use Personal Protective Equipment (PPE) upon entering the facility.

 

Watch for symptoms:

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure.*

  • Fever
  • Cough
  • Shortness of breath

Relying on the expertise of the CDC and local health officials across the country, we are committed to sharing information as soon as we have it to protect the health and wellbeing of our residents, employees and families. At the heart of our core values is you, and the New Haven management team who serve you.  We are here to support your needs and care for your loved one in every way possible.

We know this is a very difficult time for you as visits are restricted due to the CDC protocols and we will continue to go above and beyond to make every effort to allow you to visit with your loved one via Facetime or other sources of telecommunication. Our goal is to reduce the anxiety level of our residents due to the many changes and maintain our compassionate level of care.

If you have further questions, please do not hesitate to reach out to your Administrator or myself.

 

Tessa Wilson

Director of Clinical Care and Operations

tessa@newhavenassistedliving.com

 

 

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