My mother Alma has been in memory care at New Haven for several years. Stacy has solved some of our long term problems that seemed unresolvable in the past. Stacy is very professional, warm, efficient and knows the clients well. Living out of state has been difficult and it means a great deal to know Stacy will follow up on our concerns.
My mom absolutely adores the new activity director. She is passionate about her job and that passion is displayed in the way she interacts with the residents and performs her job duties. She is always smiling and on the move to ensure residents have their needs met. My mom has someone special to care for her during the pandemic.
I want to compliment the great teamwork, above and beyond my expectations. They were able to process the referral and get the client admitted before noon the following day. I would have given them a TEN STAR rating, but five was the limit!
The staff has been wonderful. They are caring, knowledgeable, and so patient with my mother-in-law. The beautiful facility is clean and well-maintained and my mother-in-law really likes the food – which is high praise from her! The size of the facility allows for a nice, homey feeling.
My mom has been there for 10 months. I was nervous moving her from my home. However, they welcomed her and she has been very happy every time I visited. She has stayed healthy the entire time. She hugs all of the staff like they are family! New Haven’s care and communication has been top-notch.
This is a great community nestled in a small town. It brings that home feeling every time I walk into the building. The staff make you feel welcome and right at home. The cook is always cooking great home-cooked delicious meals for the residents. The Activity Director has always got activities going, meeting everyone’s needs. Just all around great! The Director is loving and caring and that definitely shows throughout the building from all team members.
The food here is very good! The ladies that take care of me really care for me! I know day after day they get tired, but they still do a great job! I enjoy all the music, getting to sit on the back porch, and having coke floats. New Haven just knows how to run this place!
Very clean facility. Memory Care allowed my Uncle to be taken care of at the maximum care level. The nurse is very thorough and personable, she answered my questions and concerns quickly to give me peace about the decision to move my Uncle into the location. Impressive food selection with a restaurant-style menu.