My mom has been lived here for several years. Although we haven’t been allowed in the facility for 10 months because of the virus it has been an excellent place for my mom. They go above and beyond on kindness and care of the residents. I have been very happy with the help they have given me in helping my mom. Thanks!
Loving
In Oct 2019 the staff and residents immediately welcomed my mother with friendship and loving care. Everyone from administration to maintenance made every effort to make her comfortable and feel loved and safe. There is no way our family can repay each employee for their many kindnesses, but we wanted to report the wonderful treatment that my mother received while in their excellent care.
Passion
My mom absolutely adores the new activity director. She is passionate about her job and that passion is displayed in the way she interacts with the residents and performs her job duties. She is always smiling and on the move to ensure residents have their needs met. My mom has someone special to care for her during the pandemic.
Beyond expectations
I want to compliment the great teamwork, above and beyond my expectations. They were able to process the referral and get the client admitted before noon the following day. I would have given them a TEN STAR rating, but five was the limit!
Homey Feeling
The staff has been wonderful. They are caring, knowledgeable, and so patient with my mother-in-law. The beautiful facility is clean and well-maintained and my mother-in-law really likes the food – which is high praise from her! The size of the facility allows for a nice, homey feeling.
Family
My mom has been there for 10 months. I was nervous moving her from my home. However, they welcomed her and she has been very happy every time I visited. She has stayed healthy the entire time. She hugs all of the staff like they are family! New Haven’s care and communication has been top-notch.
Home
This is a great community nestled in a small town. It brings that home feeling every time I walk into the building. The staff make you feel welcome and right at home. The cook is always cooking great home-cooked delicious meals for the residents. The Activity Director has always got activities going, meeting everyone’s needs. Just all around great! The Director is loving and caring and that definitely shows throughout the building from all team members.
Good Food
The food here is very good! The ladies that take care of me really care for me! I know day after day they get tired, but they still do a great job! I enjoy all the music, getting to sit on the back porch, and having coke floats. New Haven just knows how to run this place!
