Very clean facility. Memory Care allowed my Uncle to be taken care of at the maximum care level. The nurse is very thorough and personable, she answered my questions and concerns quickly to give me peace about the decision to move my Uncle into the location. Impressive food selection with a restaurant-style menu.
This place is amazing. It is the second home for Grandma. Mark and his team are outstanding. They are truly focused on my Grandma’s health. The communication is great and the facility is so clean and spotless. They have a big van and take the residents on trips often. It is definitely worth checking out if you are looking for an amazing senior living value in the Spring/Woodlands area.
Who would have known – a hidden treasure right in our back yard. Every time I visited there the girls all seem so happy and all the residents look happy and right at home. I always look forward to visiting my aunt, she always has good things to say about the staff. She just loves the cook and fresh meals. My aunt is happy there. I will be referring my neighbors.
The Executive Director and Staff truly make everyone feel welcomed at New Haven. As I vetted the Assisted Living and Memory Care units for future residents, I truly appreciated the friendliness of the staff and cleanliness of the facility. I’m excited to tell my families about this terrific place.
The staff at New Haven was really great. The memory care area looked great and I was really impressed. It looked like a home, although it was a little bit bigger than a home…The staff was very engaged with [the residents]. They had this huge open kitchen that was marvelous and it just had the right touch of a home. Even though the layout was very open, it was small enough for memory care residents that it made sense. It just seemed like a really great place and it left a good impression on me.
My mother has lived here for a little over one year. It is just the perfect size for a memory care facility. Very secure. Many of the residents and staff have been there for years. The meals are home-cooked and we are always offered a plate when we visit. The management is very responsive to any concerns. They have good entertainment.
The staff have always been very caring and compassionate. She sees this as her home now which makes our whole family feel more at ease. Would recommend to anyone with a family member with Alzheimer’s.
My dad has been in New Haven for 6 months. He has a great room, the staff is very friendly and responsive to his needs. I visited almost every day and have never had any cause for concern. It is a very homey place, the staff almost like family. We love it!